Shipping policy

UK shipping

What are your shipping options and costs?

You can choose your preferred postage option at checkout. These are:

  • Royal Mail 2nd Class: £1.85
  • Royal Mail 1st Class: £3.60
  • Royal Mail Tracked 24 (not signed for): £4.45

If your order is £20 or more, I'll send it by Royal Mail 2nd Class for free. If you'd like it a bit faster, just choose 1st Class or Tracked 24 at checkout and pay that rate instead.

How long will it take for my order to arrive?

I aim to make and post each order within two working days. Often it'll be posted the same day or next day, but please allow up to two days for posting (especially during busy periods).

Royal Mail 2nd Class usually arrives within 3 to 5 working days. Please be aware that Royal Mail 2nd Class is now delivered every other weekday. If you need it sooner, please choose 1st Class or Tracked 24 at checkout.

During busier times, such as the run-up to Christmas, I'd recommend upgrading to 1st Class or Tracked 24 to make sure it reaches you in time.

 

US shipping

I post to all 50 US states and Washington DC, and you can choose between two Royal Mail services at checkout.

Please read before you order 💜

  • Standard is untracked and usually arrives about 7–10 working days from when you order.
  • Tracked is fully tracked and usually arrives about 7–9 working days from when you order.

Both times include up to 2 working days for me to post your order, and either can take a bit longer at busy times like Christmas. Once your parcel has left me, I can't speed it up. If you need something by a certain date, please order in plenty of time, and pick Tracked if you'd like to follow its journey. It's a long trip across the Atlantic, so thank you for your patience!

How will my order be sent?

You choose at checkout:

  • Royal Mail International Standard: untracked, about 7–10 working days from ordering.
  • Royal Mail International Tracked: fully tracked, about 7–9 working days from ordering. You'll get a tracking number so you can follow your parcel all the way to your door on Royal Mail's tracking page.

Both are duties paid.

Will I have to pay import duty or taxes?

No. All US import duty and taxes are paid by me when I post your order, so there's nothing to pay on delivery, whichever service you choose.

How much is US shipping?

Postage is based on your order value:

  • Order up to £10: £7.95 untracked, £15.95 tracked
  • Order £10.01 to £20: £10.50 untracked, £17.95 tracked
  • Order £20.01 to £30: £16.95 untracked, £22.95 tracked
  • Order £30.01 to £50: £21.95 untracked, £27.95 tracked
  • Order £50.01 to £100: £35.95 untracked, £41.95 tracked
  • Order £100.01 to £200: £73.95 untracked, £77.95 tracked

For US orders over £200, please email me at rebelaura@outlook.com before ordering and I'll sort out postage for you.

Prices are shown in US dollars while you shop, and you'll pay in US dollars at checkout.

Why does postage go up with bigger orders?

US import duty is charged as a percentage of what's in the parcel (currently about 21%), so the more you order, the more duty there is to pay. I pay it upfront when I post, and it's built into these postage prices, so you won't get a surprise bill when your parcel arrives.

How long will it take to arrive?

I aim to post within two working days, the same as UK orders. After that, Royal Mail aims to deliver Standard in 6 to 7 working days and Tracked in 5 to 7 working days. These are estimates rather than guarantees, and it can take a little longer at busy times like Christmas.

Where can't you deliver to?

At the moment I can't post to US territories (such as Puerto Rico, Guam and the US Virgin Islands) or to APO/FPO military addresses.

Anything I need to do at checkout?

Yes, please make sure your phone number and email address are correct. US customs needs them to clear your parcel, so a typo could hold it up.

What if my parcel hasn't arrived?

International post can take a little longer than expected. If you chose Tracked, you can check where it is with your tracking number on Royal Mail's tracking page. If your order hasn't arrived at least 15 working days after you ordered, please email me at rebelaura@outlook.com with your order number and I'll be happy to help.

Other countries

Right now I only post to the UK and the US. This may well change so please keep your eyes on my socials!